We offer generally offer exchanges within 24–48 hours after delivery.
To be eligible for an exchange:
- The item should be unused and unworn
- It must be returned in its original condition, with original packaging and any tags intact
Please make sure to contact us within the given time frame so we can assist you smoothly.
To complete your exchange, we require a receipt or proof of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at genzeefits@gmail.com or contact directly.
Need help?
Contact us at genzeefits@gmail.com for more.