Shipping policy

Shipping Policy

We work hard to get your order to you as quickly and safely as possible.

Order Processing

  • Orders are usually processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or busy periods, processing times may be slightly delayed.

Shipping Time

  • Estimated delivery times vary from 2-4 days depending upon your location.

  • While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to weather, courier services, public holidays, or other circumstances beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, you'll receive tracking details (if available) so you can follow your package or you can contact us directly for shipping details.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Orders

If your order arrives damaged, incorrect, or with missing items, please contact us within 24–48 hours of receiving your package. Be sure to include your order number and clear photos so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, feel free to contact our customer support—we're always happy to help!